RETURNS & EXCHANGES
You can exchange any product in your order up to 30 days after delivery for any reason once, free of charge.
If you decide to exchange that item again (i.e. more than once) you will be responsible for any forward and return shipping fees.
Our team will work with you to coordinate a day and time that works to simultaneously drop off your new item and pick up your exchange. If the item you are exchanging for costs less than the original item, we’ll refund the difference to your credit card or Cash. If the new item costs more, we will charge the difference while setting up the exchange.
If you decide your piece isn’t quite right, you have up to 30 days from the date of delivery to return your item(s).
You can return the product for any reason — even if you just change your mind. To ensure a successful return, please make sure that your piece is in as-new condition, and that you have the original packaging on hand. All returns will incur a 250 LE return-shipping fee.
Once the item is in hand of our team and being inspected. Provided it is in as-new condition we will issue a refund immediately.
Our manufacturer’s warranty covers defects in materials and workmanship for one year from the products’ date of delivery.
If you experience issues with your piece, please let our team know. We will organize replacement parts, repair, and in necessary cases, a complete replacement.
Please note that our warranties are non-transferable, and cannot be extended to re-sold items. Warranties are only valid when products are used for their intended purpose and exhibit normal use. Defects or damage resulting from negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered by the Article warranty.